This online Problem Solving in a Workplace E-learning course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved.

The Problem Solving in a Workplace online course focuses on the three main areas in which problems can occur – people, tasks and resources.

This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.

The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination.

There’ll be coverage of time-wasting during this online Problem Solving in a Workplace course, focussing on issues such as time wasting due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.

Problems with resources, such as a lack of raw materials or equipment will be discussed during the online Problem Solving in a Workplace Course.

This E-learning Problem Solving in a workplace will help you discover the ways problems can be solved by managers, employees and outside organisations.

Finally, this Problem Solving in a Workplace online course will investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.

At the point of purchase, logins may take approximately 15 minutes to arrive in your inbox.

PROBLEM SOLVING IN A WORKPLACE INTERACTIVE LEARNING
Course Content:

• Introduction and People Problems
• Problems With Tasks
• Successful Resolutions

Q: Is this course plus Value-Added Tax (VAT) or excluding VAT?
A: All courses listed on our website are plus VAT.

Q: What is Interactive Learning?
A: Interactive Learning is learning that encourages independent study through the use of computer technology and electronic media.

Q: Do I get a certificate for completing this course?
A: Yes, you receive a certificate upon completing this course.

Q: How long is my certificate valid?
A: Your certificate is valid for 3 years.

Q: What do I do if I fail a module? Can I complete the course?
A: Yes, however, you only have 3 resits per module

Q: Can I purchase a course for myself or for my company?
A: At the checkout, it gives the option to create a single user or business account. Further information for the single user can be found here - PERSES Ltd - Interactive Learning User Guide, for a business account information can be found here - PERSES Ltd - Interactive Learning Business Account User Guide.

Q: Can I purchase multiple courses for staff?
A: Yes, as a business account there is an option at the checkout to purchase multiple of the same course, or please get in touch to discuss your needs. The best contact for this is [email protected].

Q: I've encountered a problem with the course, what should I do?
A: Contact [email protected] and we will assist you.

Q: How long do I need to wait until I receive my logins?
A: The login details are sent automatically and should be arriving at the email address you signed up with in approximately 15 minutes.