This 3-day interactive training bundle is for personnel involved in Person-Centred Care.

• Dementia Awareness, (Certified by CPD)
• Dignity and Privacy, (Certified by CPD)
• Duty of Care, (Certified by CPD)
• Emergency First Aid at Work - Online Annual Refresher, (Certified by IIRSM, Institute of Hospitality & CPD)
• Equality, Diversity and Discrimination, (Certified by CPD)
• Handling Information in a Care Setting, (Certified by CPD)
• Health and Safety in a Care Setting, (Certified by CPD & IIRSM)
• Infection Control, (Certified by CPD & IIRSM)
• Learning Disability Awareness, (Certified by CPD)
• Mental Health Awareness, (Certified by CPD)
• Nutrition and Hydration, (Certified by CPD)
• Person-Centred Care, (Certified by CPD)
• Principles of Communication, (Certified by CPD)
• Safeguarding Adults, (Certified by CPD)
• Safeguarding Children, (Certified by CPD)
• Understanding your Role in Care, (Certified by CPD)
• Your Personal Development, (Certified by CPD)

This bundle should take a person approximately 16 hours and 40 minutes to complete the 17 courses mentioned above.

The duration is based on the amount of video content shown and is rounded off. It does not account for loading time, thinking time on the questions or resits.

At the point of purchase, logins may take approximately 15 minutes to arrive in your inbox.

Dementia Awareness
Course Content:

• What Is Dementia?
• The Brain
• Types of Dementia
• Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour

Dignity and Privacy
Course Content:

• Overview of the Course
• Understanding the Principles
• Dignity – Good Practice Part 1
• Dignity – Good Practice Part 2
• Privacy – Good Practice
• Self-care
• Overcoming Barriers to Dignity and Privacy

Duty of Care
Course Content:

• The Course
• The Implications of Duty of Care
• How Duty of Care Affects Your Work
• Duty of Care Dilemmas
• Resolving Dilemmas: Support and Advice
• How to Respond to Complaints

Emergency First Aid at Work - Online Annual Refresher
Course Content:

• What is First Aid?
• Barriers, ABCDs and the recovery position
• CPR and AEDs
• Choking
• Bleeding
• Shock
• Spinal Injuries
• Breaks
• Head Injuries
• Sprains
• Managing an Incident & Record Keeping
• Burns & Scalds
• Electric Shock
• Eye Injuries
• Anaphylaxis and Diabetes
• Heart Attack & Stroke

Equality, Diversity and Discrimination
Course Content:

• What is Equality & Diversity
• Equality and Diversity Legislation
• What do we mean by Discrimination
• Promoting Diversity
• Links Between Values, Attitudes and Beliefs
• Stereotypes, Prejudices and Discrimination
• Institutional Discrimination
• Valuing Others
• Resistance to Feedback
• Course Summary

Handling Information in a Care Setting
Course Content:

• Legislation
• Putting it Into Practice

Health and Safety in a Care Setting
Course Content:

• Introduction
• Responsibilities
• Systems
• Accidents and Illness Part 1
• Accidents and Illness Part 2
• Moving and Handling
• General Hazards: Fires, Gas and Electricity
• Aggression, Violence, Security and Stress
• Work Environment and Welfare

Infection Control
Course Content:

• The course structure
• Infection prevention and control, and the impact of infection
• The different microorganisms
• How bacteria are transmitted
• The Chain of Infection
• The control and prevention of infection
• Cleaning & Decontamination

Learning Disability Awareness
Course Content:

• Introduction
• Learning Disabilities: The Basics
• New Understanding
• Person-centred Approach
• Meeting Needs – Part 1
• Meeting Needs – Part 2
• Meeting Needs – Part 3
• Legal Framework, Opportunities and Safeguarding

Mental Health Awareness
Course Content:

• What is mental illness and prevalence rates
• Symptoms of Bi-Polar, depression, psychotic disorders and schizophrenia
• Symptoms of anxiety, personality disorder, self-harming

Nutrition and Hydration
Course Content:

• The Course Structure
• Defining the Terms
• The Eatwell Plate
• Hydration
• Through-life Nutrition
• Malnutrition and Overnutrition
• The ‘Malnutrition Universal Screening Tool’

Person-Centred Care
Course Content:

• Course Overview
• Definitions and Values
• Care Plans and Consent
• Daily Reports
• Example Care Plans
• Case Study

Principles of Communication
Course Content:

• Reasons People Communicate
• Ways of Communicating
• Identifying Communication Barriers
• Reducing Communication Barriers
• Checking Understanding
• Getting Help With Communication Issues
• Confidentiality

Safeguarding Adults
Course Content:

• Introduction and Definitions
• Types of Abuse and the Rights of Vulnerable
• Recognising the Signs of Abuse
• What to Do if you Suspect abuse
• Safeguarding Legislation

Safeguarding Children
Course Content:

• Introduction to Safeguarding Children
• Types of Abuse, who may carry it out and why children may not tell
• How to Recognise the Signs of Abuse
• What to do if you suspect a child is being abused
• Safeguarding Legislation

Understanding your Role in Care
Course Content:

• The course structure
• Understanding social care
• Relationships
• Agreed ways of working
• Keeping up-to-date
• Working in partnership
• Resolving conflicts

Your Personal Development
Course Content:

• The Course Structure
• Setting Standards
• Codes of Practice and Legislation
• Reflecting on your Work Activities
• Personal Attitudes and Beliefs
• Formal and Informal Learning
• Feedback
• Personal Development Plans

Q: Is this course plus Value-Added Tax (VAT) or excluding VAT?
A: All courses listed on our website are plus VAT.

Q: What is Interactive Learning?
A: Interactive Learning is learning that encourages independent study through the use of computer technology and electronic media.

Q: Do I get a certificate for completing this course?
A: Yes, you receive a certificate upon completing this course.

Q: How long is my certificate valid?
A: Your certificate is valid for 3 years.

Q: What do I do if I fail a module? Can I complete the course?
A: Yes, however, you only have 3 resits per module

Q: Can I purchase a course for myself or for my company?
A: At the checkout, it gives the option to create a single user or business account. Further information for the single user can be found here - PERSES Ltd - Interactive Learning User Guide, for a business account information can be found here - PERSES Ltd - Interactive Learning Business Account User Guide.

Q: Can I purchase multiple courses for staff?
A: Yes, as a business account there is an option at the checkout to purchase multiple of the same course, or please get in touch to discuss your needs. The best contact for this is [email protected].

Q: I've encountered a problem with the course, what should I do?
A: Contact [email protected] and we will assist you.

Q: How long do I need to wait until I receive my logins?
A: The login details are sent automatically and should be arriving at the email address you signed up with in approximately 15 minutes.