- End of course certification for each course completed.
Course Description
This 2-day interactive training bundle is for personnel involved in Senior Management.
- Anti-Bribery and Corruption, (Certified by CPD & Institute of Hospitality)
- Anti-Money Laundering, (Certified by CPD & Institute of Hospitality)
- Developing Good Employee Relations, (Certified by CPD & IIRSM)
- Disciplinary Procedures, (Certified by CPD)
- Effective Delegation, (Certified by CPD)
- Leadership Skills, (Certified by CPD & ILM)
- Managing Meetings, (Certified by CPD)
- Negotiation, (Certified by CPD)
- Objective Setting, (Certified by CPD)
- Presentation Skills, (Certified by CPD)
- Project Management, (Certified by CPD)
This bundle should take a person approximately 11 hours and 10 minutes to complete the 11 courses mentioned above.
The duration is based on the amount of video content shown and is rounded off. It does not account for loading time, thinking time on the questions or resits.
At the point of purchase, logins may take approximately 15 minutes to arrive in your inbox.
Modules
Anti-Bribery And Corruption Interactive Interactive Learning
Course Content:
- Introduction
- Why Corruption and Bribery Occur
- The UK Bribery Act 2010
- Reducing the Risk: Management
- ISO 37001 and Employee Responsibilities
Anti-Money Laundering Interactive Learning
Course Content:
- Introduction
- The Law
- Money-Laundering
- Due Diligence
- Internal Controls and Monitoring
Developing Good Employee Relations Interactive Learning
Course Content:
- Good Employee Relations
- Implementation and HR
- Contracts
- Employee Handbook
- Managing Performance
- Recruitment, Retention and Training
- Complaints, Discipline and Negativity
Disciplinary Procedures Interactive Learning
Course Content:
- Disciplinary Procedure and Confidentiality
- Investigations, Allegations and Suspensions
- Notification Of A Hearing, The Right To Be Accompanied, And Procedure
- Penalties, Their Effects, And Appeals
- Holding Disciplinary Hearings And A Case Study
Effective Delegation Interactive Learning
Course Content:
- The course structure
- What is delegation, and why is it so important?
- Elements of delegation
- The benefits of delegation
- Overcoming the barriers to delegation
- Choosing what to delegate
- Who you should delegate to
- The process of delegation
- Completion, follow-up and evaluation
Leadership Skill Interactive Learning
Course Content:
- Leadership and Management
- Leadership Theories
- Team Development and Leadership
- Individuals Within Teams
- Communicating One-to-One with Individuals
- Moving Forward Together
Managing Meeting Interactive Learning
Course Content:
- The Basics
- Planning
- Preparing an Agenda
- Problems and How to Deal With Them
- Techniques for Resolving Conflict
- Making Decisions
Negotiation Skill Interactive Learning
Course Content:
- What is Negotiation?
- The Key Negotiation Stages and skills
- Negotiating Positions
- The Negotiation
Objective Setting Interactive Learning
Course Content:
- Why Goals and Objectives are Important
- SMART Objectives
- Tips for Successful Objective Setting
Presentation Skills Interactive Learning
Course Content:
- Presentation and its Structure
- Content
- Visual Aids
- The Presentation
- Listening
- Learning Names
Project Management Interactive Learning
Course Content:
- Introducing Project Management
- Terminology and Project Lifestyle
- Identifying Needs, Project Aims and Objectives
- Project Aims, Objectives and Initiation
- Gantt Charts, Budgets, Risks and Issues
- Monitoring Change, Stakeholders and Terminology
FAQ’s
Q: What is Interactive Learning?
A: Interactive Learning is learning that encourages independent study through the use of computer technology and electronic media.
Q: Do I get a certificate for completing this course?
A: Yes, you receive a certificate upon completing this course.
Q: How long is my certificate valid?
A: Your certificate is valid for 3 years.
Q: What do I do if I fail a module? Can I complete the course?
A: Yes, however, you only have 3 resits per module
Q: Can I purchase a course for myself or for my company?
A: At the checkout, it gives the option to create a single user or business account. Further information for the single user can be found here - PERSES Ltd - Interactive Learning User Guide, for a business account information can be found here - PERSES Ltd - Interactive Learning Business Account User Guide.
Q: Can I purchase multiple courses for staff?
A: Yes, as a business account there is an option at the checkout to purchase multiple of the same course, or please get in touch to discuss your needs. The best contact for this is hello@perses.org.uk.
Q: I've encountered a problem with the course, what should I do?
A: Contact hello@perses.org.uk and we will assist you.
Q: How long do I need to wait until I receive my logins?
A: The login details are sent automatically and should be arriving at the email address you signed up with in approximately 15 minutes.
- Duration11 hours 10 minutes
- LEARNING TYPEInteractive Learning
- CERTIFIED BYCPD, ILM, Institute of Hospitality & IIRSM
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