Emotional intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad; in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This online Introduction to Emotional Intelligence e-Learning course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. The Introduction to Emotional Intelligence online course will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. The Introduction to Emotional Intelligence course contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Finally the Introduction to Emotional Intelligence course will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

At the point of purchase, logins may take approximately 15 minutes to arrive in your inbox.

INTRODUCTION TO EMOTIONAL INTELLIGENCE INTERACTIVE LEARNING
Course Content:

• What is Emotional Intelligence?
• Understanding and recognising emotions
• Emotional intelligence at work
• Tips for dealing with emotions at work

Q: Is this course plus Value-Added Tax (VAT) or excluding VAT?
A: All courses listed on our website are plus VAT.

Q: What is Interactive Learning?
A: Interactive Learning is learning that encourages independent study through the use of computer technology and electronic media.

Q: Do I get a certificate for completing this course?
A: Yes, you receive a certificate upon completing this course.

Q: How long is my certificate valid?
A: Your certificate is valid for 3 years.

Q: What do I do if I fail a module? Can I complete the course?
A: Yes, however, you only have 3 resits per module

Q: Can I purchase a course for myself or for my company?
A: At the checkout, it gives the option to create a single user or business account. Further information for the single user can be found here - PERSES Ltd - Interactive Learning User Guide, for a business account information can be found here - PERSES Ltd - Interactive Learning Business Account User Guide.

Q: Can I purchase multiple courses for staff?
A: Yes, as a business account there is an option at the checkout to purchase multiple of the same course, or please get in touch to discuss your needs. The best contact for this is [email protected].

Q: I've encountered a problem with the course, what should I do?
A: Contact [email protected] and we will assist you.

Q: How long do I need to wait until I receive my logins?
A: The login details are sent automatically and should be arriving at the email address you signed up with in approximately 15 minutes.